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We looking for qualified candidate to fill for the position below.

Position

Core Banking Support Officer

Posted : 01/04/2025 - Closing Date : 30/04/2025
Number of applicants : 2 positions
Location : Phnom Penh

Key Duties and Responsibilities

  • Manage, maintain, and administer End of Day (EOD), End of Month (EOM), and End of Year (EOY) processes on the core banking system.
  • Ensure EOD, EOM, and EOY processes are executed smoothly, and systems are ready for the next business day.
  • Monitor and assign issues via the Helpdesk system, coordinating with respective teams and providing on-site support to users if needed.
  • Act as the first point of contact for troubleshooting all EOD-related issues, escalating when necessary.
  • Understand and execute EOD, EOM, and EOY checklists, procedures, and guidelines.
  • Install, configure, and troubleshoot core banking application prerequisites.
  • Resolve EOD, EOM, and EOY issues and notify the appropriate teams.
  • Maintain and track all core banking system (CBS) issues, following up with the respective support team.
  • Extract data for the Business (Biz) Team as requested.
  • Learn, support, and coordinate with users during issue simulations.
  • Update and report issue statuses to the supervisor.

Qualifications and competencies

  • Bachelor’s degree in IT or related field.
  • At least one year of experience in core banking systems and system operation troubleshooting.
  • Good knowledge of Java programming, RES Service, SOAP Service, VB.Net, ASP.Net, Oracle database, Oracle BI report, SSRS, and other reporting tools.
  • Understand and be able to troubleshoot report system issues, maintain, and develop new reports.
  • Take responsibility and demonstrate a high level of commitment to assigned tasks.

Salary and other benefits

  • Appropriate salary according to the labor market
  • Annual salary increase, good performance bonus, seniority bonus
  • Receive allowance for childbirth of employee or employee's wife
  • Receive other allowances on health, education, capacity building, uniforms, daily meals, overtime, etc.
  • Get accident and health insurance from private companies and NSSF
  • Work 5 days a week (Monday to Friday)
  • Receive annual leave and national holiday according to the Royal Government's sub-decree
  • Get a lot of training opportunities.
How to apply

Interested Candidates should submit your cv via jobs@ardb.com.kh or checking Contact Details.

Only shortlisted candidates will be contacted for an interview.
Agricultural and Rural Development Bank, as equal opportunity employer, strictly complies with the Cambodia’s Labor Law and other regulations.